Refund policy
Last Updated: August 15, 2025
30-Day Return Window
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.
Return Process
To initiate a return:
- Contact us at Himovitche89@gmail.com within 30 days of delivery
- Include your order number and reason for return
- We will provide a return shipping label
- Package items securely and ship using the provided label
Refund Timeline
Once we receive and inspect your returned items:
- Approved refunds will be processed within 5-7 business days
- Refunds will be issued to the original payment method
- Shipping costs are non-refundable unless the return is due to our error
Non-Returnable Items
The following items cannot be returned:
- Items damaged by normal wear and tear
- Items returned after 30 days
- Items without original tags
- Items that have been washed or altered
Exchanges
We currently offer refunds only. For different sizes or colors, please place a new order and return the unwanted items following our return process.
Damaged or Defective Items
If you receive damaged or defective items, contact us immediately at Himovitche89@gmail.com with photos. We will provide a prepaid return label and full refund or replacement.
Final Sale Items
Items marked as "Final Sale" are not eligible for returns or exchanges.
Contact for Returns
For all return inquiries, email us at: Himovitche89@gmail.com